Case Study – USPACOM

United States Pacific Command

Task: Provide a metadata-tagging classification solution for the USPACOM SharePoint environment.

“AATD provided exceptional business and leadership skills during management of this task order.  Regular contact with the customer  ensured management was key apprised of any concerns which facilitated quick resolution of potential issues.  Oversight and communications have been intuitive, responsive, and professional in every aspect of this task order.”

David Wilson – GSA

Project Information



Increase information transparency for knowledge management operations

Develop a process to identify documents based upon federal records management guidelines

Develop a process to identify sensitive information that should not be released outside of approved communication channels


Managed Metadata Environment

Identified limiting factors for success and developed a remediation plan to eliminate those factors

Created organizational managed metadata roadmap based on existing capabilities

Implemented a 6 step process for phased rollout of organizational, functional, and product line taxonomies with associated automatic metadata tagging rules

Deployed federal foundation taxonomies for education and training of knowledge management team members

Taxonomy Development:

USPACOM Organizational Taxonomy (Unclassified Environment)

DoD Financial Management Records Retention Code Taxonomy (Unclassified Environment)

DoD Foreign Disclosure Office Taxonomy (Classified Environment)

Automatic Metadata Generation, Automatic Meta-tagging, and Auto-classification

Information is now retrievable using concepts versus keyword

Reading, tagging, and information classification costs are eliminated

Information retrieval costs are dramatically reduced


For leadership, they are able to rapidly organize their organization’s explicit and implicit content to facilitate more effective communication and decision-making.

For staff, cross-functional operating units are able to push relevant information to interested persons, reduce process timelines, utilize untapped resources, and enhance outcome quality.

For the organization, it avails contemporary and relevant information that assists and expedites task performance and decision making, advancing individual and group performance via enhanced situational and issue-specific knowledge.

Client Profile

USPACOM is one of six geographic Unified Combatant Commands of the United States Armed Forces. Commander, U.S. Pacific Command (CDRUSPACOM) is the senior U.S. military authority in the Pacific Command AOR. CDRUSPACOM reports to the President of the United States through the Secretary of Defense and is supported by four component commands: U.S. Pacific Fleet, U.S. Pacific Air Forces, U.S. Army Pacific and U.S. Marine Forces, Pacific. These commands are headquartered in Hawai’i and have forces stationed and deployed throughout the region.

Success Highlights

  • Customized business process for developing and deploying an enterprise managed metadata environment
  • Development and deployment of Organizational, Financial Management records retention code, and Foreign Disclosure Office metadata tagging rules
  • Automatic meta-tagging of documents and records
  • Information is now retrievable using concepts versus keywords
  • Reading, tagging, and information classification costs are eliminated
  • Information retrieval costs are dramatically reduced

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